Who Answers
Who Answers
DrugRehab.ca's Phone Number
Who Answers

Our phone line is staffed by knowledgeable rehab specialists ready to assist you. From 9:00 AM to 4:00 PM, Monday to Friday, and all day Sunday, a specialist from DRS will answer your calls. Outside these hours, your calls will be handled by a rehab specialist from “Together We Can,” a treatment facility in BC, ensuring you receive support whenever you need it.

About DRS

Last updated on: Saturday, 4 May 2024


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Founded in 2009 by Marcel Gemme, DRS, which stands for Drug Rehab Services, is a substance abuse resource that’s completely free. We began our endeavor about 15 years ago, with the goal to educate people about addiction and connect them to the treatment resources they need. We’ve done this by compiling one of the largest and most complete directories of drug and alcohol rehabilitation services in Canada.

Many of us at DRS have personally recovered from substance abuse, gaining invaluable experience and knowledge that separates us from others in the field. This allows a level of care and compassion that we believe shows in our work.

The DRS team is a close-knit group made up of compassionate individuals and addiction professionals. Let our family save yours.

Our Commitments

Commitment to Ethics

At DRS, we are committed to helping you find quality substance abuse information and treatment resources. That means not forwarding false information and only listing programs that we would refer one of our loved ones to. Because of this, you can rest assured that you’re in good hands when working with us. Be wary of programs that offer a quick-fix approach or immediately try to find out how much money you have. Both of these are signs that the facility doesn’t have your best interests at heart. If something sounds too good to be true, then it usually is. While we do our best to never list programs like these, it’s still vital to talk to a facility directly and to ask questions before making your final decision. The field of substance abuse treatment is ever-changing.

Commitment to Quality

The DRS team of addiction professionals has over 50 years of combined experience in the field of substance use and addiction recovery. They use this experience when assessing each service listed in our directory. If you have any questions, comments, or concerns regarding any of the listings in our directory, you can contact the team directly at Quality@drugrehab.ca. We will utilize your feedback to make any necessary updates to our list of services. This email is used for administrative purposes only and should only be used if you have questions about the content on the website. For help for yourself or a loved one please call the helpline or fill out the contact form above.

What Happens When You Call Us

When you call DRS, you get a real person. Our rehab specialists listen to what’s going on with you and take the time to help you make the selection that’s right for you. You don’t have to call DRS to use our website and find treatment, but we’re here for you if you need help with the process.

We recognize that people who are looking for treatment are in a crisis. If someone hasn’t been through the process before, finding rehab can be overwhelming and confusing. We take whatever we can off your shoulders by asking the right questions and getting you the answers, you need. This is your decision, but we can help you arrive there.

You can expect that the person who answers your call will be calm, caring, and knowledgeable about addiction and treatment. They’re going to want to know about your history, but the call is 100% confidential and protected by law. You aren’t committed to making any decision and are free to just ask questions and gain some more knowledge if you don’t feel ready yet.

We will go over your options with you and refer you to treatment centers that are the best fit for your needs. Since we’re not affiliated with any one treatment center, you’ll have the best options in the field to choose from.

Our Philosophy

DRS is committed to connecting our users to the best possible substance abuse and addiction recovery resources. Our main purpose in doing this is to give someone an opportunity to have a life free from all chemical dependencies. It is our philosophy that, whenever possible, an individual should get to a point where they are completely free from all drugs.

The mental toll of substance abuse and the symptoms of drug withdrawal are very similar to many other mental health issues. Due to this observation, we endorse a treatment approach that tries to get an individual off all drugs.

We are aware that in certain cases it is medically necessary to prescribe medications for an individual to safely come off of drugs. Other than this specific utilization, our site refrains from listing centers that regularly prescribe medications.

The process of rehabilitation, by definition, aims to restore someone back to health or a normal life. Through the collective experience of our staff, we have witnessed countless transformations of individuals plagued by addiction. We feel this approach gives the individual the best chance at true rehabilitation.

We understand that many centers have different ideologies when it comes to recovery and treating substance abuse. It’s not that these methods can’t be effective, they just do not align with our philosophy.

DrugRehab.ca Website

DRS specifically list programs on DrugRehab.ca that we believe give people the best chance to succeed, programs where we would refer a loved one. We have substance abuse rehab specialists on standby, waiting to help connect people with the right treatment resource for them. This is done through an over-the-phone drug and alcohol assessment that’s also free of charge.

This is where we can provide direction and support for both the person struggling with addiction and their family. No one is alone in this.

Our Directory

Our database is regularly updated and includes 70+ types of services that can be searched by province or city. We also provide a wide range of information about substances of abuse, types of treatment, intervention, and many FAQs. DRS is also proud to feature qualified professionals who work with us to ensure that you’re given the most accurate, up to date information possible.

Selecting a Drug Treatment Provider

If you don’t want to call us, you’re welcome to use our site’s directory to help you find treatment. There are many different ways to search through our directory so that you can find exactly what you’re looking for. For instance, if you prefer a gender-specific type of treatment, you can search by gender and age. These features allow for ease of access in a way that’s unmatched in the industry.

Finding the right program is vital. Selecting something because it seems the easiest or fastest is a deadly trap to fall into. Try looking for what makes you uncomfortable. This way, you can’t be manipulated by your addiction into choosing what will ultimately give you a way out. We often suggest choosing a location far from home, or a method of treatment you haven’t tried before. These simple factors can make the difference between someone completing treatment successfully, and another relapse.


All the information on our website is informative only and is made by non-medical authors. They do not replace any medical advice or diagnosis made by a health professional. The content of this website comes from the experience of the authors or a third party who in this case will be mentioned at the end of the text as the source website.

There a few instances where authors are mentioned with their credentials. They are 3rd party experts providing information on a specific subject. This content is subject to the DrugRehab.ca Disclaimer.

We do not endorse or are not part of any treatment facilities or meetings found on this website. Our company accepts no liability with anything that can happen during treatment or a meeting.

This website is intended to be used by anyone with an addiction problem, any person that has a relative struggling with an addiction and needs the advice to get them help. It is intended for the general public, students, and anyone looking for help.

DRS receives fees from 3rd party counselors for internet exposure to potential patients for drug and alcohol addiction treatment. There are also publicity ads that are sold on DrugRehab.ca by a third party (Gemme marketing). These ads are sold to addiction services companies in Canada. Gemme Marketing approves the ads of all addiction services before being live on DrugRehab.ca. The cost of the ad depends on the keyword and location chosen. All ads respect Google standards in the format of the ad itself. DRS does not accept ads that sell or promote subjects such as weapons, pornography, drugs, violence, dating sites.

The sources of funding do not influence in any way the editorial content of the website. DRS does not provide any links of interest mentioned that are made by health professionals involved in creating in our service. The editorial content of our service is not influenced by our advertising.